Project Coordinator

Key Responsibilities:

• Assist in planning, organizing, and coordinating IT projects for MSP clients.
• Communicate project goals, timelines, and updates to both internal teams and clients.
• Track project milestones, KPIs and deliverables, ensuring adherence to timelines and budgets.
• Coordinate with various departments, ensuring resources are allocated appropriately and effectively.
• Monitor project progress and resolve any issues or roadblocks.
• Maintain and update project documentation, including schedules, project plans, and status reports.
• Act as a point of contact for clients, providing updates and addressing concerns as needed.
• Support project managers in managing client expectations and ensuring projects meet agreed-upon specifications.
• Prepare and participate in project meetings, offering administrative and logistical support.

Qualifications:

• Bachelor’s degree or equivalent in IT, Project Management, Business Administration, or a related field.
• Previous experience in a project coordination or administrative role within an IT, technology, or MSP environment.
• Strong organizational and time-management skills, with the ability to handle multiple tasks and prioritize effectively.
• Excellent written and verbal communication skills in both English and French.
• Proficiency in project management tools (e.g., Microsoft Project, Asana, Jira, Trello).
• Familiarity with IT infrastructure, networking, and cloud technologies is a plus.
• Detail-oriented with a focus on quality and precision.
• Ability to work collaboratively in a team-oriented environment.

Preferred Skills:

• PMP (Project Management Professional) certification or related certifications.
• Experience in the Managed Services or IT industry.